Terms

Terms of Service

Welcome to Musevera. These Terms of Service govern your use of our guided tours and related services. By accessing or using our services, you agree to comply with and be legally bound by these terms. We encourage you to read these Terms carefully. If you do not agree with any part of these terms, you must not use our services.

1. Acceptance of Terms

By using Musevera’s services, you confirm that you are at least 18 years of age or are using the services with the consent of a parent or guardian. You further agree to comply with all applicable laws and regulations regarding your use of our services.

2. Services Provided

Musevera offers guided tours within Paris, tailored to a variety of interests and themes. Our tours include, but are not limited to:

  • Historical and cultural tours
  • Art and museum tours
  • Food and culinary experiences
  • Private and group tours

All tours are subject to availability and may require advance booking. Musevera reserves the right to modify or discontinue services at any time without prior notice.

3. Booking and Payment Terms

Booking a tour entails a commitment to pay for the selected service. The following terms govern the booking process:

  • Bookings can be made via our website, through a phone inquiry, or in person.
  • A valid credit or debit card will be required for online bookings to secure your reservation.
  • Full payment is required at the time of booking for most tours; specific payment terms may vary for certain services.
  • Special offers, discounts, or promotions may apply; these cannot be combined with other promotions unless stated otherwise.

4. Cancellation and Refund Policy

Cancellation of tours requires notification as follows:

  • Cancellations made 48 hours or more before the scheduled tour may receive a full refund.
  • Cancellations made between 24-48 hours prior to the tour may receive a 50% refund.
  • No refunds will be provided for cancellations made less than 24 hours before the tour.

Musevera reserves the right to cancel tours due to unforeseen circumstances. In such cases, you will be offered an alternative date or a full refund.

5. Tour Requirements and Recommendations

Participants are advised to adhere to the following requirements and recommendations:

  • Wear comfortable clothing and shoes, as tours involve walking.
  • Bring necessary personal items such as water, a hat, and camera as deemed fit.
  • Inform Musevera of any specific needs or concerns prior to the tour.

Musevera reserves the right to refuse service to participants who are deemed unfit to participate in the tours, at the guide’s discretion.

6. Liability Waiver

By booking a tour with Musevera, you agree to assume all risks associated with the activity. Musevera, its employees, and representatives are not liable for any injury, loss, or damages incurred during the tour, including but not limited to:

  • Personal injury or illness
  • Loss or damage to personal property
  • Travel delays or cancellations due to external circumstances

7. Code of Conduct

All participants are expected to behave appropriately and considerately during the tours. Any form of disruptive behavior, harassment, or failure to comply with the guide’s instructions may result in removal from the tour without any refund.

8. Intellectual Property

All content provided by Musevera, including but not limited to text, graphics, logos, and images, is the property of Musevera or its content suppliers. Unauthorized use or reproduction of any content is strictly prohibited.

9. Privacy Policy

Your privacy is important to us. Musevera collects and uses your personal information in accordance with our Privacy Policy, available on our website. By using our services, you consent to the processing of your data in accordance with this policy.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which Musevera operates, without regard to its conflict of law principles.

11. Modifications to Terms of Service

Musevera reserves the right to modify these Terms of Service at any time. We will notify users of significant changes through our website or other communication methods. Continued use of the services following notice of changes indicates your acceptance of the revised terms.

12. Contact Us

If you have any questions regarding these Terms of Service, please reach out to us through our official communication channels.

Conclusion

Thank you for choosing Musevera for your guided tour experience in Paris. We look forward to providing you with an unforgettable journey.

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